Privacy Policy
SKIN by Leanne Moss
Last updated: March 2026
SKIN by Leanne Moss is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, book a consultation, purchase products or contact us.
1. Who We Are
SKIN by Leanne Moss
Brookhill Way
Ipswich, Suffolk
IP4 5UL
Email: hello@skinbyleannemoss.co.uk
Telephone: 07771 608143
For the purposes of data protection law, SKIN by Leanne Moss is the data controller.
2. What Information We Collect
We may collect and process the following information:
Information you provide directly:
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Name
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Email address
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Telephone number
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Postal address
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Medical or skin-related information provided in consultation forms
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Messages submitted via contact forms
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Booking information
Payment Information
If you purchase products or services online, payment details are processed securely by Wix Payments or the relevant payment provider. We do not store full card details.
Website Usage Information
We may collect information about:
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Pages visited
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Time spent on site
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Device type and browser
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IP address
This helps us improve our website and services.
3. How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide skin consultations and treatments
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Process bookings
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Deliver products
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Send appointment confirmations
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Provide aftercare guidance
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Send newsletters (if you have opted in)
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Improve our services and website
We only process your data where we have a lawful basis to do so, including:
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Your consent
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Performance of a contract
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Legal obligations
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Legitimate business interests
4. Special Category Data (Health Information)
As a skin clinic, we may collect health-related information relevant to your treatment.
This is considered special category data under UK GDPR.
We process this information only:
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With your explicit consent
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For the purpose of providing safe and appropriate treatment
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To meet legal and insurance requirements
Your health information is kept securely and confidentially.
5. How We Store Your Data
Your data is stored securely using:
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Wix website platform
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Secure email systems
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Secure booking and form storage systems
We take reasonable steps to protect your information from unauthorised access, alteration or disclosure.
We retain client records for the period required by professional, legal and insurance guidelines.
6. Marketing Communications
If you subscribe to our mailing list, we may send you occasional emails about:
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Skin advice
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Clinic updates
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Offers or promotions
You can unsubscribe at any time using the link in the email or by contacting us directly.
We do not send marketing emails without your consent.
7. Sharing Your Data
We do not sell or rent your personal data.
We may share your information with:
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Payment providers
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Professional advisers (if required)
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Legal or regulatory authorities if required by law
All third parties are required to respect the security of your personal data.
8. Cookies
Our website may use cookies to:
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Improve website functionality
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Analyse website traffic
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Enhance user experience
You can manage cookie preferences through your browser settings.
9. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
If you would like to exercise any of these rights, please contact:
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.