Question 1

Where is your clinic located?

Accepted Answer

My skin clinic is based in Ipswich, Suffolk, and I regularly see clients who travel from across Norfolk, Essex and the wider East Anglia region.

Full directions are provided once your appointment is booked.

If you are not local, I also offer virtual skin consultations across the UK, allowing you to receive personalised skincare advice and product recommendations wherever you are.

Question 2

What skin concerns do you treat?

Accepted Answer

I work with a wide range of skin concerns and conditions including:

Acne and breakouts
Rosacea and redness
Ageing skin and loss of firmness
Eczema and compromised skin barriers
Psoriasis
Sensitive or reactive skin
Dehydrated or stressed skin

Some clients come to me with specific skin concerns, while others simply want to improve their overall skin health and long-term skin function.

Question 3

Do I need a consultation before treatment?

Accepted Answer

Yes. All new clients begin with a skin consultation.

During your consultation we will discuss your skin history, lifestyle factors, current skincare routine, and any triggers that may be affecting your skin.

This allows me to create a personalised treatment and homecare plan designed specifically for your skin.

Question 4

What skincare brands do you use?

Accepted Answer

I work primarily with Dermaviduals, a professional skincare range based on the principles of corneotherapy.

Dermaviduals products are designed to repair and support the skin barrier and are free from 
fragrances, mineral oils, emulsifiers, silicones and preservatives that can irritate sensitive skin.

I can also create bespoke skincare formulations tailored specifically to your skin’s needs.

Question 5

What is corneotherapy?

Accepted Answer

Corneotherapy is a skin treatment methodology that focuses on repairing and strengthening the skin barrier.

The outer layer of the skin, known as the stratum corneum, acts as your skin’s protective barrier. When this barrier becomes compromised, skin problems such as irritation, inflammation and breakouts can occur.

By supporting and repairing this barrier, corneotherapy helps improve the skin’s natural function and resilience, leading to healthier skin over time.

Question 6

How are your treatments different from a beauty salon facial?

Accepted Answer

My treatments are focused on long-term skin health rather than quick cosmetic fixes.

Each treatment is customised based on your skin’s needs on the day, using clinically focused methods designed to improve how your skin functions.

Rather than following a standard facial routine, I work with the skin’s natural processes to help restore balance, resilience and strength.

Question 7

Do I need to use homecare products?

Accepted Answer

For the best results, homecare is an important part of your skin journey.

Clinic treatments can significantly improve the skin, but the products you use daily at home play a major role in maintaining progress.

I will always recommend a simple routine tailored to your skin, and we can adjust this as your skin changes over time.

Question 8

Can I have a virtual consultation?

Accepted Answer

Yes. I offer virtual skin consultations across the UK.

During an online consultation we will discuss your skin concerns, current routine and lifestyle factors, just as we would in person.

Following the consultation I can recommend products and post them directly to you anywhere in the UK.

Question 9

How long does it take to see results?

Accepted Answer

Healthy skin is a journey, not a quick fix.

Many clients notice improvements fairly quickly, but meaningful and lasting skin changes happen with time, consistency and the right treatment plan.

My goal is always to improve how your skin functions so results are sustainable.

Question 10

How do I book an appointment?

Accepted Answer

You can book a consultation by contacting the clinic through the website, email or phone.
Once booked, you will receive confirmation details and any information you need before your appointment.

Question 11

Do you treat acne in Ipswich?

Accepted Answer

Yes. I regularly work with clients experiencing acne, hormonal breakouts and persistent congestion.

My approach focuses on improving the skin barrier, reducing inflammation and supporting long-term skin health using Dermaviduals skincare and Dermalux LED therapy.

Every treatment plan is personalised, as acne can be influenced by many factors including lifestyle, hormones and skincare routines.

Question 12

Do you offer skin consultations online?

Accepted Answer

Yes. I offer virtual skin consultations across the UK.

This allows you to receive personalised skincare advice even if you are not based near Ipswich. After your consultation I can recommend products and arrange for them to be posted directly to you anywhere in the UK.

Question 13

Can I buy Dermaviduals skincare products from you?

Accepted Answer

Yes. Once you have had a skin consultation, you will be able to purchase recommended Dermaviduals skincare products.

Products can be collected from the clinic or posted to clients across the UK.

Question 14

How often should I have skin treatments?

Accepted Answer

This depends on your skin concerns and goals.

Some clients benefit from a course of treatments initially, while others maintain their skin with regular appointments throughout the year.

During your consultation we will create a treatment and homecare plan designed specifically for your skin.

Question 15

Do your treatments have downtime?

Accepted Answer

Most treatments focus on supporting the skin barrier and improving skin function, so downtime is minimal.

Some treatments may cause temporary redness depending on your skin condition, but this will always be discussed with you beforehand.

Question 16

Can sensitive skin be treated safely?

Accepted Answer

Yes. Many of the clients I work with have sensitive, reactive or compromised skin.

Using a corneotherapy approach, treatments are designed to repair and strengthen the skin barrier rather than aggravate it.

FAQ